PICKUP AND INSTALLATION

It is our goal to offer same-day processing on orders received by 2:00 p.m. in our time zone. Most orders are ready for pickup in 24-48 hours. Some orders could take longer depending on wharehouse and manufacturer inventory. We receive orders at different times of the day. A text or email will be sent when the order it is ready for pickup.

Installation can be scheduled after the order it is processed by sending a request. Please send a text message with your order number to 269-300-7764. A link with a calendar will be sent back so a date and time can be selected that best fit your schedule.

ORDER CHANGES & CANCELLATIONS

Due to the way our system processes orders, orders cannot be changed online once placed. If you need to change or cancel your order, please contact us using our Contact form. Cancellation notice must be given within 2 hours of placing your order.

RETURN POLICY

To facilitate an easy, enjoyable experience on behalf of all our customers, we stand behind every product we sell. If you are not fully satisfied with your purchase for any reason, please let us know! We will do everything we can to make it right, including helping to troubleshoot problems or issuing an exchange or a refund. Items returned for exchange or refund must be received within 30 days of your receipt of the item. Products should be returned in their original packaging.

You can request an exchange or a refund by going to the Returns page of our website and requesting a return authorization (RMA) number. We will issue an RMA or be in further contact to get more information about your concern. You must obtain an RMA number from us before sending back any item.